We have a strong track record of supporting people to make long-term, positive changes to their lives
To enable us to better understand how effective our services are and to continually improve, we carry out exit surveys as well as long-term outcome and client satisfaction surveys.
Client satisfaction survey
average overall satisfaction score
ease of dealing with Transform
average score on clients’ trust in Transform
Long-term outcome monitoring survey 2020/21
former clients said our support helped them feel more confident.
former clients said our support improved their quality of life.
former clients surveyed are still living in settled accommodation
Exit questionnaire 2020/21
clients moving on from Transform said our support helped them feel more independent.
clients moving on from Transform were satisfied with the quality of accommodation.
clients moving on from Transform were satisfied with the support they received.
clients moved on in a positive way in 2019/20
clients have been supported to get into employment, education or voluntary work.