Our impact
We have a strong track record of supporting people to make long-term, positive changes to their lives
To enable us to better understand how effective our services are and to continually improve, we carry out regular client satisfaction surveys.
Client satisfaction survey
85.4%
average overall satisfaction score
CSS 2023
8.5/10
ease of dealing with Transform
CSS 2023
8.3/10
average score on clients’ trust in Transform
CSS 2023
Key facts and figures
89.6%
clients moved on in a positive way in 2022/23
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